SHIPPING & DELIVERY
All our high quality skincare products are processed and shipped from England on business days (Monday to Friday), Orders placed on other days will be processed the following business day.
Most orders are shipped via standard international signed for post they are processed and shipped in 1 – 2 business days, depending on product availability. The Estimated Delivered Dates* are:
- Europe: 3-5 working days from the order’s ship date.
- Rest of the world* : 5-8 working* days from the order’s ship date.
*ESTIMATED DELIVERY DATES
We do our best to estimate the most accurate delivery time. Also note that parcels are occasionally subject to delayed clearance at the entry of the destination country dued to customs.
Please refer to the tracking information in your email confirmation for up-to-date delivery information once your order has been shipped.
Please contact our customer Service Team if you have any questions.
Beautylab Customer Service Team
Telephone: +44 (0)844 247 1240
Monday to Friday: 9am – 5pm UTC
*We currently can not deliver products to Belgium, Cyprus, Egypt, France, Germany, Lithuania, Luxembourg, Mauritius, Morocco, Poland, Reunion, Serbia, Sudan, Switzerland, United Kingdom.
Also note that we cannot deliver our ‘Black Diamond’ products to India, Russia and a few selected countries – please enquire before attempting a purchase”